Which insurance plans do you accept?

IN-NETWORK INSURANCE

All of our therapists at Resilience are in-network with Blue Cross Blue Shield PPO and Blue Choice PPO of Illinois. Several of our therapists are also in network with Aetna, Medicare, and United | Optum.

• AETNA:

  • Cara Chill

  • Luis Díaz Vera

  • Ryan Dump

  • Jane Kemp

  • Alexa Keramidas

  • Elvita Kondili

  • Liliana Ramos

  • Erin Rodriguez

  • Naomi Sugunasingha

  • Amy Tevault

• MEDICARE:

  • Luis Díaz Vera

  • Ryan Dump

  • Jane Kemp

  • Alexa Keramidas

  • Elvita Kondili

  • Naomi Sugunasingha

• UNITED | OPTUM:

  • Cara Chill

  • Luis Díaz Vera

  • Jane Kemp

  • Alexa Keramidas

  • Elvita Kondili

  • Naomi Sugunasingha

Resilience will submit insurance claims for all in-network clients. You are responsible for all out-of-pocket costs like deductibles, copays, or coinsurance.

OUT-OF-NETWORK INSURANCE

If your insurance is out-of-network, you may still be eligible for reimbursement. You’ll pay Resilience directly, and we’ll provide a superbill for you to submit to your insurer.

How do I verify my insurance coverage and benefits?

After your free phone consultation, we will work with our billing department to verify your insurance benefits. Please have your insurance card readily available so we can confirm your coverage before your first session.

What is the cost for therapy sessions?

STANDARD RATES

For clients who are uninsured or out-of-network, the full-fee rate is $180 per session for individual therapy and $200 per session for either family or relationship therapy.

SLIDING SCALE AND REDUCED RATES

To make therapy more accessible, sliding scale rates are available on a time-limited, as-needed basis. If you require a reduced rate, discuss this during your initial consultation.

WHAT IS A GOOD FAITH ESTIMATE?

GOOD FAITH ESTIMATE FOR SELF-PAY CLIENTS

As of January 1, 2022 all healthcare professionals are required to provide a Good Faith Estimate (GFE) for all current and new clients that outlines the expected cost of treatment. 

Before engaging in therapy, we provide a GFE outlining the expected cost for clients who are uninsured or paying out of pocket. This estimate ensures transparency in compliance with the No Surprises Act. You’ll receive your GFE in writing before your first session, and if your final bill is significantly higher than estimated, you can dispute it.

WHO DO I CONTACT IF I HAVE A BILLING QUESTION?

BILLING INQUIRIES

For any billing or insurance questions, contact our billing department at billing@resiliencechicago.com.